Tuesday, April 14, 2009

Why make an appointment if you are not going to show up?

The problem with being in a business where people book your time is the no shows. People who book up your time and then don’t show up or call to cancel. You hold a time for them and waste your time waiting for them, losing money because you did not book someone else in. In the business world if you make an appointment you are expected to show up for it or call with an explanation. Why is it that so many people don’t show up and don’t call? It is like because I work out of my home and not an office it is not a business.

So again today I had two people book and not show up, no calls or anything. Now one of two things will happen, I will never hear from them again or they will show up late and expect me to drop everything and everyone to deal with them. It does not matter that I am not available; they will expect me to make myself available because they had an appointment with me. It does not matter to them that they are a ½ an hour or more late.

I just want to be treated with respect. If you are unable to make your appointment, call me and let me know why. If you don’t want to re-book that is fine but at least have the common courtesy to notify me of the change in plans. I run a business. Just because I run the business out of my home does not change the fact that it is a business. My time is valuable, just like any other professional’s time is valuable.

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